HL631 Human Resources and Volunteer Management

Course Description

The course will review the human resource management body of knowledge and explore methods and practices related to the successful management of both paid and volunteer staff in the context of animal care and protection organizations. It provides an overview of the management of human resources in organizations, examining the major issues in creating a productive workforce and fostering effective employee/management relationships. The course addresses such topics as job design, recruitment and selection, performance appraisal, incentive programs, total compensation approaches, and strategies for their implementation, employee rights, labor relations, and the collective bargaining process as well as development and implementation of volunteer programs. 3 credits

Course Learning Outcomes

At the conclusion of the course, students will be able to:

  • Formulate human resource management (HRM) strategies and implementation policies to recruit, select, place, and retain the most efficient and effective workforce
  • Analyze an organization’s operations to determine human resource requirements, conduct job analyses, and develop a plan to satisfy those requirements.
  • Acquire an awareness of basic policy issues facing the field of volunteerism.

Course Topics

(Subject to Change)

  • Human Resources
  • Legal Issues
  • Job Descriptions
  • Recruitment and Retention
  • Training
  • Employee Development
  • Volunteer Recruitment
  • Volunteer Management

Course Materials

(Subject to Change)

  • Noe, R., Hollenbeck, J., Gerhart, B. & Wright, P. (2012). Human Resource Management: Gaining a Competitive Advantage, New York, NY: McGraw-Hill, Inc.
    ISBN: 978-0073530475
    Approximate Retail Price: New $156.00, Rental from $64.00
    Amazon Link: Amazon